Privacy Policy

1. Introduction

Welcome to Wax & Pigment. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.waxpigment.com and make purchases from us. Please read this policy carefully to understand our practices regarding your information.

2. Information We Collect

We may collect various types of information from you, including:

Personal Data: Name, email address, phone number, billing and shipping addresses, and payment details.
Order Information: Details about your purchases, including products bought, quantities, and payment methods.
Technical Data: IP addresses, browser type, and operating system.
Cookies and Tracking Technologies: We use cookies to enhance your shopping experience, including saving your shopping cart and preferences.

3. How We Use Your Information

We use the collected information for the following purposes:

Order Fulfillment: To process and deliver your orders.
Customer Service: To provide support, respond to inquiries, and handle returns.
Marketing: To send you promotional emails and offers (with your consent).
Website Improvement: To analyze and improve the performance of our website.

4. Sharing Your Information

We may share your information with third parties in the following situations:

Service Providers: Payment processors, shipping companies, and email service providers.
Legal Obligations: When required by law, such as in response to a subpoena or other legal process.
Business Transfers: If our business is sold or merged, your information may be transferred to the new owner.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store your information. You have the option to accept or decline cookies through your browser settings. However, disabling cookies may affect your experience on our site.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. Despite these measures, no website can fully eliminate security risks.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Correction: Request access to your data and correct inaccuracies.
Deletion: Request the deletion of your data, subject to certain exceptions.
Opt-Out: Opt-out of receiving marketing communications from us.

8. Children’s Privacy

Our website is not intended for children under the age of 5. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”